Be A Good Listener
“The biggest communication problem is we do not listen to understand. We listen to reply”~ Steven Covey, Author, American Businessman, Educator & Keynote Speaker
You have heard the phrase, ‘eyes wide-open’, making sure you’re open to seeing every side of every opportunity with ALL the possibilities.
But what about listening with our…‘ears wide open?’ We’ve all been in meetings or dealt with clients that cut you off mid- conversation; when this happens you soon realize the person hasn’t heard a word you’ve said; the appearance is, their opinion is the only one that matters. Is this you?
In your next meeting or conversation with a colleague, co-worker, friend or client; listen with intention, ‘ears wide open’, listen to understand the point they’re trying to make; digest the information, count to four before you respond and repeat for clarity if needed.
Being a great listener is one of the best human qualities one can possess; it engages the conversation at a deeper level, it takes practice, do it. You will be able to find the right solution for the customer by listening to their needs and finding the right solution.
Author, Cliff Quicksell Marketing Ipromoteu
#goodlistener #communicate #howtolisten